Shipping Policy

Last Updated: July 18, 2026

Thank you for shopping with Ricca & Co. Jewelry Organizers. We carefully prepare each order and aim to provide a reliable and transparent delivery experience. Please review the information below before placing your order.

1. Order Processing

Orders are typically processed within 2–5 business days, excluding weekends and public holidays.

Processing time begins after your order has been successfully placed and payment has been confirmed. During holidays, product launches, promotional periods, or periods of high order volume, processing may take slightly longer.

Once your order has been prepared and shipped, you will receive a shipping confirmation email with tracking information when available.

2. Shipping Destinations

We currently ship to destinations available during Shopify checkout.

If a shipping option is displayed after you enter your delivery address, we are generally able to ship your order to that location. Certain products or destinations may have limited shipping availability.

3. Shipping Rates

Shipping rates are calculated and displayed at checkout based on factors such as:

Delivery destination
Package size and weight
Selected shipping method
Available carrier rates

Any applicable shipping charges will be shown before you complete your purchase.

4. Estimated Delivery Times

Estimated delivery times are displayed at checkout when available and begin after the order has been processed and transferred to the shipping carrier.

Delivery estimates are not guaranteed and may be affected by carrier delays, weather conditions, holidays, high shipping volumes, customs processing, or other circumstances outside our reasonable control.

5. Order Tracking

When tracking is available, the tracking number will be included in your shipping confirmation email.

Please allow up to 48 hours for tracking information to become active after receiving the shipping confirmation. Carrier tracking may not update immediately after the shipping label is created.

6. Shipping Address Accuracy

Customers are responsible for entering a complete and accurate shipping address during checkout.

Please review your information carefully, including:

Recipient name
Street address
Apartment or unit number
City, state, and postal code
Contact details

If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered processing or has already shipped.

Additional shipping charges resulting from an incorrect or incomplete address may be the customer’s responsibility.

7. Shipping Delays

We work to ship orders within the stated processing period. However, unexpected delays may occasionally occur.

If we become aware of a significant delay before shipment, we may contact you with an updated estimate and available options. Orders that cannot be shipped within the promised period will be handled in accordance with applicable consumer-protection requirements.

8. Lost, Missing, or Stolen Packages

Ricca & Co. Jewelry Organizers is not responsible for packages marked as delivered by the carrier but reported missing afterward.

Before contacting us, please:

Check the delivery location and surrounding area
Ask household members or neighbors
Confirm that the shipping address was entered correctly
Contact the shipping carrier for further information

You may then contact us, and we will assist with reviewing the available tracking details. We cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier.

9. Damaged Packages

If your order arrives damaged, please contact us promptly and include:

Your order number
A description of the issue
Clear photographs of the product
Photographs of the packaging and shipping label

Please keep the damaged product and packaging until we have reviewed the request. Resolution may depend on the nature of the damage and the applicable carrier or return requirements.

10. Split Shipments

Orders containing multiple products may occasionally arrive in separate packages. When this occurs, tracking information may be provided separately for each shipment.

You will not be charged additional shipping fees solely because an order is divided into multiple shipments.

11. International Orders

International shipments may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated during checkout, these charges are not included in the product price or shipping charge and are the customer’s responsibility.

International delivery times may vary due to customs processing and local carrier procedures.